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Contact Us

Have a question, feedback, or game submission? We'd love to hear from you. Drop us a message below.

Email Us

General inquiries and support.

support@mytopscore.com

Office

123 Arcade Lane, Level 2
Neo City, Cyber State 90210

Frequently Asked Questions

How quickly do you respond?

We aim to respond to all inquiries within 24 to 48 business hours. Bug reports and urgent technical issues are prioritized and typically addressed within the same day. For game submissions, please allow up to one week for our review team to evaluate your proposal.

Can I submit my own game?

Yes! We welcome game submissions from independent developers. Your game must be built with HTML5 and JavaScript, run in modern web browsers without plugins, and meet our quality and content standards. Select "Game Submission" in the subject dropdown above and include a playable link or description of your game.

I found a bug. How do I report it?

We appreciate bug reports! Please select "Bug Report" as the subject and include the game name, the device and browser you were using, and a detailed description of the issue. Screenshots or screen recordings are extremely helpful for our development team to reproduce and fix the problem quickly.

Are games free to play?

Yes, all games on FreshPlay Arcade are completely free to play. We are an ad-supported platform, which means you can enjoy our entire library of over 20 original HTML5 browser games without any payments, subscriptions, or hidden costs. No account creation is required either — just visit a game page and click Play.